Frequently Asked Questions
Everything you need to know about your Momcozy experience.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy for nursing bras and apparel?
We offer a 30-day return policy for unworn and unwashed items with original tags attached. For hygiene reasons, certain intimate items must be in their original sealed packaging.
How do I determine the correct size for Momcozy products?
We provide a comprehensive size guide on every product page. We recommend measuring yourself while wearing a non-padded bra to ensure the most accurate fit for our nursing and maternity wear.
Are your fabrics safe for both mother and baby?
Yes, we prioritize safety and comfort by using OEKO-TEX certified fabrics that are breathable, skin-friendly, and free from harmful chemicals.
Do you offer international shipping?
Currently, we ship to a wide range of countries including Canada, the UK, and Australia. Shipping costs and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Afterpay and Klarna for your convenience.