Returns & Exchanges
At Momcozy, we want you and your baby to be completely satisfied with your purchase. If you are not happy with your fashion or nursing items, we offer a 30-day return policy for unused products in their original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing